$250 Navy Federal Loan Settlement: How to Claim (No proof)

What happened

Class period: January 1, 2023 through January 31, 2025

• The lawsuit, Stacy Edey et al. v. Navy Federal Credit Union, Case No. 2:25-cv-554, is pending in the U.S. District Court for the Eastern District of Virginia, Norfolk Division
• It claims Navy Federal Credit Union (NFCU) failed to stop third parties from opening personal loans in members' names, using devices NFCU did not recognize
• It also claims NFCU failed to cancel those loans after scammers posing as NFCU staff talked members into sending the loan funds to unknown third parties
• Members disputed the loans as fraud, and NFCU denied those claims in whole or in part
• NFCU denies the allegations, and the Court has not decided who is right. Both sides agreed to settle to provide benefits to the class

What you can get

Key dates

Who may qualify

• You received an emailed or mailed notice with a Notice ID and PIN
• You were an NFCU member who was issued a personal loan between January 1, 2023 and January 31, 2025
• The loan application came from a device NFCU did not recognize, and NFCU deposited the funds into your account
• You disputed the loan as fraud, NFCU denied your claim in whole or in part, and NFCU has not recovered the funds in full

How to file

1. Find the Claim Form on the last page of the notice you received, or go to the Online Claim Submission page
2. Enter your Notice ID and PIN from your notice
3. Complete the form and sign your name
4. Submit online, or mail the form to Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241, postmarked by November 29, 2026
5. Loan cancellation, credit report deletion, and refunds happen automatically. No form is needed for those

Proof required

• No documents are required. Eligibility is based on NFCU's records
• Complete and sign the Claim Form to receive the $250 payment
• You will need the Notice ID and PIN from your notice to file online

Payment timing

Automatic benefits have been or will be applied to your NFCU deposit account. If you no longer have an NFCU account, the refund is mailed to your last address on file. The $250 payment goes out after final approval at the December 9, 2026 hearing -- check https://www.nfculoansettlement.com/page/dates for updates.

Important links

• Official website
• Claim form
• Important dates
• FAQs
• Documents

Contact

Extra details

• This is a closed class. Only people identified in NFCU's records and sent a notice are included
• You do not need to file anything to get the loan canceled, the credit reporting deleted, or your payments refunded
• The Claim Form is the only way to get the extra $250
• Moved? Update your address at the official site using your Notice ID and PIN, or email info@nfculoansettlement.com with "Change of Address" in the subject line
• If you stay in the settlement, you give up claims against NFCU about the loan. You keep any Fair Credit Reporting Act claims for actual damages under 15 U.S.C. § 1681s-2(b)
• Class Counsel: Kelly Guzzo, PLC, (703) 424-7570, and The Law Office of Dale W. Pittman, P.C., (804) 861-6000
• The hearing date may change without notice. Check the Key Dates page before making plans

FAQ

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