Up to $5,000 Equinox Data Breach Settlement: How to Claim

What happened

Class period: The Data Incident occurred on or about April 29, 2024. Eligibility is based on receiving a notice from Equinox, not on a date range of purchases.

• On or about April 29, 2024, Equinox, Inc. found suspicious activity and possible unauthorized access to its network.
• An investigation showed that cybercriminals had unlawfully accessed people's Private Information. Equinox brought in outside advisors and cybersecurity experts and notified law enforcement.
• The information involved includes names, addresses, dates of birth, Social Security numbers, driver's license numbers, health insurance information, medical treatment or diagnosis information, medication information, financial information, provider name, and MRN/patient ID.
• Equinox mailed notices to the people whose information may have been affected.
• Two lawsuits followed: McHugh v. Equinox, Inc. (Index No. 911677-24) and Carter v. Equinox, Inc. (Index No. 901198-25), both in the Supreme Court of the State of New York, Albany County.
• Equinox denies the claims and denies doing anything wrong. No court has ruled that Equinox did anything wrong. The parties agreed to settle instead of going to trial.

What you can get

Key dates

Who may qualify

• You are a living individual residing in the United States
• Equinox sent you a notice saying your Private Information may have been impacted by the Data Incident
• You are not an Equinox officer, director, legal representative, or an entity Equinox controls
• You are not a judge or judicial staff member assigned to this case, or an immediate family member of one
• You did not opt out of the settlement

How to file

1. Go to https://equinoxincsettlement.com/submit-claim to file online by October 23, 2026
2. Choose your benefits: the pro rata cash payment, documented monetary losses, or both, plus credit monitoring if you want it
3. Upload supporting documents if you are claiming documented losses, and attest that the losses came from the Data Incident
4. Pick how you want to be paid on the Claim Form
5. To file by mail, download the Claim Form from the website or use the one included with your notice, then mail it to Equinox Settlement Administrator, Attn: Claim Form Submissions, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103, postmarked no later than October 23, 2026
6. To request a Claim Form, call 1-844-943-4276 or email info@EquinoxIncSettlement.com

Proof required

• No documents are needed for the pro rata cash payment of about $100 or for the 3 years of credit monitoring
• Documents are required for the documented monetary loss payment of up to $5,000
• Acceptable proof includes receipts or statements for out-of-pocket credit monitoring costs paid on or after April 29, 2024, unreimbursed losses from actual fraud or identity theft, and unreimbursed bank fees, long distance charges, postage, or mileage at the IRS business rate
• You must attest that the losses came from the Data Incident
• You cannot claim expenses that were already reimbursed by another source
• If your documented loss claim is rejected and you do not fix it, your claim is treated as a pro rata cash payment only

Payment timing

Payments are issued after the settlement is approved and becomes final, using the payment method you select on the Claim Form. Credit monitoring activation codes are sent within 30 days of the Effective Date. Approval can take time and appeals may delay payment. If your contact or payment information changes after you file, notify the administrator and include your Notice ID number.

Important links

• Official website
• Claim form
• Important dates
• FAQs
• Documents

Contact

Extra details

• The $100 figure is an estimate, not a promise. It is a pro rata share of what is left in the fund, so it moves up or down depending on how many valid claims come in.
• The administrator pays documented losses first, then credit monitoring, then the pro rata cash payments. Cash claimants are last in line.
• You can claim credit monitoring in addition to a cash payment. It is not either/or.
• Doing nothing gets you no money and you still give up your right to sue Equinox over this breach.
• To opt out, mail a signed Request for Exclusion to Equinox Settlement Administrator, Attn: Exclusion Requests, P.O. Box 58220, Philadelphia, PA 19102, postmarked or received by September 23, 2026. You cannot opt out by phone or email.
• Class counsel will ask the Court for attorneys' fees of up to $228,333.33 plus expenses, and up to $2,500 for each class representative.
• Equinox says it has made security changes to better protect information on its systems.
• Do not contact the Court about this settlement. Call 1-844-943-4276 instead.

FAQ

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