AdaptHealth NC Billing Settlement: $47 Automatic or $3,500

What happened

Class period: Dates of service April 3, 2019 through April 3, 2025 (Class A); April 3, 2019 through March 31, 2026 (Class C)

• The lawsuit says AdaptHealth used improper debt collection practices under North Carolina law.
• It says AdaptHealth billed consumers for medical equipment they did not receive, rejected, or had returned.
• It also says AdaptHealth sent "Seriously Past Due" and "Final Demand" collection letters suggesting possible legal action.
• The case is Jerry W. Ray v. AdaptHealth Corp., Case No. 1:22-cv-00898-TDS-JGM, in the U.S. District Court for the Middle District of North Carolina.
• AdaptHealth denies wrongdoing but agreed to pay $14,311,500 to settle.
• It affects North Carolina customers who bought, leased, or rented equipment from AdaptHealth or its Family of Companies.

What you can get

Key dates

Who may qualify

• You bought, leased, or rented medical equipment, supplies, or other products from AdaptHealth or its Family of Companies
• Class A (Billing): you allegedly returned, rejected, or did not receive the equipment, and were billed for dates of service between April 3, 2019 and April 3, 2025 when you did not have it
• Class A (Billing): you lived in North Carolina when at least one bill was sent, and you are one of 464 people identified in AdaptHealth's records
• Class C (Collection Letter): you were sent a "Seriously Past Due" or "Final Demand" letter suggesting legal action, tied to dates of service between April 3, 2019 and March 31, 2026
• Class C (Collection Letter): you lived in North Carolina when the letter was sent, and you are one of 142,539 people identified in AdaptHealth's records
• You are not excluded (the presiding judges, AdaptHealth and its related parties, anyone who opts out, and their representatives or immediate family)

How to file

1. Class C members who received a Notice do not need to do anything; the $47 payment is automatic
2. Class A members must file a claim at https://secure.ncadapthealthsettlement.com/ by 11:59 p.m. ET on December 8, 2026
3. Class C members who did not receive a Notice but believe they qualify must also file a claim by December 8, 2026
4. Have your AdaptHealth account number ready (top of your invoice, the AdaptHealth Bill Pay Portal, or AdaptHealth billing support at 855-389-4043)
5. Or mail a completed, signed Claim Form, postmarked by December 8, 2026, to: NC AdaptHealth Settlement, c/o JND Legal Administration, PO Box 91233, Seattle, WA 98111

Proof required

• The official site does not list any documents to submit
• Claim Forms must be complete, include all required information (such as your AdaptHealth account number), and be signed
• Class A claimants are asked for an SSN or TIN for IRS reporting; if you leave it off, 24% of your payment may be withheld for taxes
• Class membership is based on AdaptHealth's business records

Payment timing

Payments will be sent after the Court grants final approval (hearing January 20, 2027) and all appeals are resolved. Payment method is not yet listed. Check https://www.ncadapthealthsettlement.com/ for updates.

Important links

• Official website
• Claim form
• Important dates
• FAQs
• Documents

Contact

Extra details

• The $14,311,500 settlement covers class payments, admin costs, attorneys' fees and costs (up to $5,436,500 total), and an incentive award of up to $100,000 for the class representative
• If money remains after initial payments, more pro rata payments may be made; any leftover may go to the Salvation Army USA Senior Services Program; none goes back to AdaptHealth
• A third class, Class B (Late Fee Class), is a subset of Class A and gets no financial relief
• AdaptHealth's Family of Companies is listed at https://adapthealth.com/locations/
• To opt out, mail a signed request with your full name, address, AdaptHealth account number, phone, email (if any), a statement that you want to be excluded from Jerry W. Ray v. AdaptHealth Corporation, and which class (A, C, or both), postmarked by December 8, 2026, to: NC AdaptHealth Settlement - EXCLUSIONS, c/o JND Legal Administration, P.O. Box 91233, Seattle, WA 98111
• To object, file or mail a written objection by December 8, 2026 to: Clerk of Court, U.S. District Court, Middle District of North Carolina, L. Richardson Preyer Courthouse, 324 W. Market Street, Greensboro, NC 27401-2544
• The Final Approval Hearing is at 2:00 p.m. ET on January 20, 2027 at the U.S. District Court, Middle District of North Carolina
• Class Counsel is Kilpatrick Townsend & Stockton LLP (Richard J. Keshian, Chad D. Hansen, Bradley A. Roehrenbeck, and Jeffrey H. Fisher); you are not charged for their services
• To update your address, send the administrator a letter or email with your name, new address, previous address, and email
• The Settlement Administrator is JND Legal Administration
• Do not contact the Court about this settlement
• Watch for scams: use the official site only

FAQ

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