Up to $15 MDLIVE Settlement: How to Claim (No proof)

What happened

Class period: May 30, 2023 through August 11, 2025

• The lawsuit says MDLIVE's patient portal shared users' sensitive information and private communications with Google and Meta without consent.
• It claims this violated the Florida Security of Communications Act (FSCA) and the federal Electronic Communications Privacy Act (ECPA).
• Evernorth Health, Inc. and MDLIVE, Inc. deny the claims and any wrongdoing. They agreed to settle to avoid the cost and risk of continuing the case.
• It affects MDLIVE users who signed in to patient.mdlive.com and used the portal from May 30, 2023 through August 11, 2025.
• The case is Kingsbury, et al. v. Evernorth Health Inc., et al., Case No. 26-CA-006880, in the Circuit Court for the Thirteenth Judicial Circuit, Hillsborough County, Florida.

What you can get

Key dates

Who may qualify

• You are an MDLIVE user who signed in to the patient portal at patient.mdlive.com
• You engaged in any activity on the portal after signing in between May 30, 2023 and August 11, 2025
• You had an active Facebook and/or Google account during that same time
• You are not a judge on the case, a Defendant or its officers, directors, or employees, or otherwise excluded

How to file

1. Go to the official settlement website at ehisettlement.com
2. Click "Submit Claim" and complete the online Claim Form by December 1, 2026
3. Confirm on the form that you used the portal during the class period and had an active Facebook and/or Google account
4. Choose to be paid by check, PayPal, or Venmo
5. Or download a paper Claim Form from the Documents page and mail it postmarked by December 1, 2026

Proof required

• No supporting documents are required
• You must attest on the Claim Form that you used the MDLIVE portal after signing in between May 30, 2023 and August 11, 2025
• You must also attest that you had an active Facebook and/or Google account during that time

Payment timing

Payments will be sent after the Court grants final approval and any appeals are resolved. Payment is by check unless you choose PayPal or Venmo. Checks expire 90 days after they are issued.

Important links

• Official website
• Important dates
• FAQs
• Documents

Contact

Extra details

• You must file a claim to get paid. Payments are not automatic.
• Defendants will pay up to $3,500,000 total. This covers claim payments, notice and administration costs, attorneys' fees and expenses, and Class Representative awards.
• Class Counsel may ask for up to one-third of the $3,500,000 as fees, plus up to $15,000 in costs. Each Class Representative may ask for up to $5,000.
• Class Counsel will file and post its fee request on the settlement website by November 1, 2026.
• If you do nothing, you get no payment and you give up your right to sue the Defendants over the claims in this case.
• To opt out, mail a signed letter to the Settlement Administrator by November 16, 2026. If you opt out, you cannot file a claim or object.
• The final approval hearing is at 9:30 a.m. on January 6, 2027, by Zoom (meeting ID 923-3319-0791). It may be moved without notice.
• Class Counsel is Alec Leslie and Stephen Beck of Bursor & Fisher, P.A. You can email info@bursor.com with the subject "MDLIVE."
• Real email notices come from the domain e.emailksa.com. Call (833) 453-3739 if you are unsure.

FAQ

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