$250 to $650 Concora Robocall Settlement: How to Claim
By eosguide editorial · Last updated
Concora Credit robocall settlement: an estimated $250 to $650 for prerecorded calls to people who were not customers. Claim by Oct 19, 2026. You were never a Concora accountholder, and that is exactly the detail that qualifies you.
What happened
Class period: May 2, 2021 through May 31, 2026
- Alexis Seals filed a class action against Concora Credit Inc. under the Telephone Consumer Protection Act (TCPA)
- The lawsuit says Concora placed artificial or prerecorded voice calls to cell phones without prior express consent
- The calls at issue went to numbers that were not assigned to a Concora accountholder, so the people receiving them were not Concora customers
- The TCPA allows damages of $500 per violation, and up to $1,500 for willful violations. Prior express consent is a full defense
- Concora agreed to pay $9,375,000 to settle. That total includes $8,375,000 for class member payments and $1,000,000 Concora must spend on TCPA compliance within three years
- The case is Seals v. Concora Credit Inc., in the United States District Court for the District of Oregon
What you can get
Cash Payment
Estimated $250 to $650
Equal share of the fund, claim form required
Actual Amount
May be higher or lower
Depends on how many approved claims are filed
TCPA Compliance Spending
$1,000,000
Paid by Concora for reassigned number screening and training, not to class members
Key dates
| Action | Date | What it means |
|---|---|---|
| Claim deadline | October 19, 2026 | Last day to file a claim |
| Opt out | October 19, 2026 (postmarked) | Keep your right to sue separately |
| Object | October 19, 2026 (postmarked to class counsel, Concora's counsel, and the Court) | Tell the court you disagree |
| Final hearing | November 24, 2026, at 1:00 p.m., in person at the Mark O. Hatfield United States Courthouse, 1000 Southwest Third Avenue, Portland, OR. The date can change without notice, so check https://sealstcpasettlement.com/ for updates. | Judge decides whether to approve |
Who may qualify
- You are in the United States
- Concora Credit Inc. placed or caused a call to your cell phone number
- The call used an artificial or prerecorded voice
- Your cell number was not assigned to a Concora accountholder
- The call happened between May 2, 2021 and May 31, 2026
How to file
- If you received a postcard notice and claim form in the mail, file online at https://sealstcpasettlement.com/Claim-Form by October 19, 2026
- You may also mail a valid claim form to Seals v. Concora Credit Inc., Settlement Administrator - 9243, PO Box 2599, Faribault, MN 55021-9599, postmarked by October 19, 2026
- If you did not receive a notice, write to the Settlement Administrator at that address and include proof that you received an artificial or prerecorded voice call from Concora between May 2, 2021 and May 31, 2026
- Complete and return the claim form they send you, postmarked by October 19, 2026
- Call 1-866-686-0059 with questions about the claim process
Filed this claim?
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Proof required
- No documents are required if you received a postcard notice and claim form in the mail. Submit the claim form by the deadline
- Proof is required if you did not receive a notice. You must show that you received an artificial or prerecorded voice call from Concora between May 2, 2021 and May 31, 2026
- Exclusion requests and objections must list the cell phone number that received the call
Payment timing
If the Court grants final approval, payments will be sent to approved class members no later than 30 days after the judgment becomes final. An appeal can delay payment.
Important links
Contact
Extra details
- The $9,375,000 total includes $1,000,000 Concora must spend on TCPA compliance, including use of the FCC Reassigned Numbers Database, internal audits, and employee training. That money does not go to class members
- Class members share the $8,375,000 settlement fund after deductions
- Deductions include notice and administration costs up to $340,000, attorneys' fees up to $3,000,000, litigation costs up to $25,000, and an incentive award up to $10,000 to Ms. Seals, all subject to Court approval
- Doing nothing means no payment, and you still give up your TCPA claims against Concora
- Watch for scams. Use the official site and the toll-free number only
FAQ
Do I need to file a claim?
How much will I get?
I never had an account with Concora. Does that disqualify me?
I did not get a postcard in the mail. Can I still file?
What counts as proof?
What happens if I do nothing?
When will payments go out?
Info only. Verify details on the official site. Not legal, financial, or tax advice. Legal
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