Deadline: August 16, 2026

Duke Health Pixel Tracking Settlement 2026 -- File a Claim by August 16

By eosguide editorial  ·  Last updated

Duke Health Pixel Tracking Settlement 2026 -- File a Claim by August 16

Duke Health's website used tracking pixels that allegedly shared patient data with a third party. File by August 16, 2026 for a cash payment from the $3.7M fund. A hospital portal built to keep your records private quietly forwarded your visits to a vendor, so a slice of the fund is the closest thing to an apology.

Deadline: August 16, 2026
File Your Claim →
Applies to Nationwide
Main deadline August 16, 2026
Benefit A pro rata cash payment from the net Settlement Fund for everyone who files a valid claim.

What happened

Class period: February 18, 2019 through June 17, 2022

  • The lawsuit alleges that Duke University Health System used internet tracking technology supplied by a third party on its website, including a piece of code known as a "pixel."
  • Plaintiff claims that when patients used the Duke Health website, this Tracking Tool may have shared their web usage data, containing personal or health-related information, with a third-party vendor without consent. This is referred to as the "Pixel Disclosure."
  • The alleged disclosures took place between February 18, 2019 and June 17, 2022. Duke Health denies all claims and any wrongdoing, and the Court has not ruled that Duke Health did anything wrong. The parties agreed to settle to avoid the cost and uncertainty of continued litigation.
Privacy cleanup

Your home address, phone number, relatives, or other personal details may already appear on data broker and people-search sites.

This settlement may pay eligible claimants for what happened here — worth filing. But data brokers are a separate, ongoing problem — hundreds of companies collect and sell your personal information continuously, from public records, loyalty programs, and more. They don’t need a hack to get it. Incogni sends removal requests to 420+ data brokers on your behalf and continues checking for reappearing data.

Start a data broker cleanup

Affiliate disclosure: eosguide may earn a commission if you subscribe through this link, at no extra cost to you.

What you can get

Pro rata cash payment

Share of net fund

Amount depends on how many valid claims are filed

Key dates

Action Date What it means
Claim deadline August 16, 2026 Last day to file a claim
Opt out July 20, 2026 Keep your right to sue separately
Object July 20, 2026 Tell the court you disagree
Final hearing August 27, 2026 at 9:30 a.m. ET, courtroom of the Honorable William L. Osteen, Jr., 324 W. Market St., Greensboro, North Carolina 27401 Judge decides whether to approve

Who may qualify

  • You reside in the United States
  • You logged into the Duke MyChart patient portal or the MyDuke Health mobile app at least once between February 18, 2019 and June 17, 2022
  • Duke Health identified you as a Settlement Class Member and sent you a notice by mail or email

How to file

  1. Go to the official claim site and click "Submit a Claim"
  2. Log in with the Unique ID and PIN printed on your Postcard Notice, or contact the administrator if you cannot find them
  3. Complete the Claim Form, then save the confirmation code emailed to you after submission
  4. Submit online by August 16, 2026, or mail a completed Claim Form postmarked by the same date

Filed this claim?

Save the claim ID, deadline, payout notes, and official link in the free Settlement Claim Tracker. It stores entries in your browser, with no account needed.

Add to Tracker →

Want the next deadline before it sneaks past you?

Get weekly settlement alerts: new settlements, upcoming deadlines, and claim tips once a week.

No spam. Unsubscribe anytime.

Proof required

  • No supporting documents are required
  • Eligibility is based on Duke Health's records of who logged into the MyChart portal or MyDuke Health app during the class period
  • You will need the Unique ID and PIN from your Postcard Notice to file online
  • Only one valid claim is allowed per Settlement Class Member

Payment timing

Payments will be issued in the amount approved by the Settlement Administrator once the Settlement is final and effective, after the August 27, 2026 hearing and any appeals are resolved. Check the official site for updates.

Important links

Contact

Phone: 1-888-893-8721 (Toll-Free), call center hours 6 a.m. to 6 p.m. PT, Monday through Friday except holidays
Email: info@DUHSSettlement.com
Mail: Williams v. Duke University Health System, Inc., Settlement Administrator, P.O. Box 4214, Portland, OR 97208-4214

Extra details

  • Duke Health agreed to a Settlement Fund of $3,743,600, which first covers administration costs, a service award, and attorneys' fees before the rest is split among claimants
  • Because the cash payment is pro rata, the per-person amount depends on how many valid claims are filed -- more claimants means smaller checks
  • Class Counsel are Peter H. Burke and James R. Harrell of CR Legal Team, and Karen Hanson Riebel, Kate Baxter-Kauf, and Maureen Kane Berg of Lockridge Grindal Nauen
  • You do not need to attend the Final Approval Hearing to receive benefits
  • File only through the official site, since privacy settlements are a popular template for copycat scam pages

FAQ

Who qualifies for the Duke Health pixel tracking settlement?
You qualify if you live in the United States and logged into the Duke MyChart patient portal or the MyDuke Health app at least once between February 18, 2019 and June 17, 2022. If Duke Health sent you a notice with a Unique ID and PIN, you are on the list.
How much money can I get?
A pro rata cash payment from what is left of the $3,743,600 fund after fees and costs. There is no fixed dollar figure -- the amount per person depends on how many people file, so the math is decided by your fellow patients.
What is a tracking pixel and why does it matter here?
A pixel is a small piece of code that quietly reports what you do on a website. The lawsuit alleges Duke Health's pixel passed along web activity tied to personal or health information to a third party. You went to a patient portal; the suit says a vendor came along for the visit.
What is the deadline to file?
August 16, 2026. That is the last day to file online and the postmark deadline for mailed forms.
Do I need to provide proof?
No. Eligibility comes straight from Duke Health's own login records, so there are no receipts to dig up. You just need the Unique ID and PIN from your notice to file online.
When will I get paid?
After the Court grants final approval at the August 27, 2026 hearing and any appeals are resolved. Class action payouts move on their own schedule, so patience is the price of admission.

Use the official website Always confirm details on the official site. If something feels off, stop and verify before sharing personal info.

Info only. Verify details on the official site. Not legal, financial, or tax advice. Legal

Related guides

$17.50 Deadline: Jun 15, 2026

Southern Illinois Healthcare pixel tracking settlement

Southern Illinois Healthcare used tracking pixels in its patient portal that allegedly shared your health activity with …

$18 Deadline: Jul 13, 2026

Sophin v. WISP Inc. Meta Pixel privacy settlement

WISP Inc. -- the company behind hellowisp.com -- allegedly used Meta's tracking pixel to share customers' personal data …

Up to $10 Deadline: Jun 30, 2026

European Wax Center website tracking settlement -- up to $10 cash

European Wax Center allegedly used tracking pixels, cookies, and third-party analytics tools on its website to share vis…

Share this:

📋 Track it