The year is 2020. A pandemic is reshaping daily life, treatments are unproven, fear is running high, and information is moving faster than anyone can verify it.

Into this environment, Golden Sunrise Nutraceutical arrived with a proposition: pay them, and they could treat — or cure — COVID-19.

Also cancer. Also Parkinson's disease. For up to $23,000.

The products were mostly herbs and spices.

What did Golden Sunrise actually sell?

Golden Sunrise Nutraceutical, Inc. sold what it called "treatment plans" — formal-sounding packages with names like Primary Plan of Care, Emergency D-Virus Plan of Care, Metabolic Plan of Care, and Cancer Plan of Care. The plans were available between July 2017 and July 2020, which means the COVID-specific marketing coincided almost exactly with the early months of the pandemic — when people were genuinely frightened and genuinely looking for answers.

The FTC's complaint alleged that Golden Sunrise falsely claimed its products could treat or cure COVID-19, cancer, Parkinson's disease, and other serious health conditions. The company had no credible scientific evidence to support any of these claims. The underlying products were herbal supplements — a category specifically prohibited from claiming to diagnose, cure, treat, or prevent any disease under federal law, let alone a novel coronavirus that had existed for a matter of months.

Charging $23,000 for herbs during a pandemic is, to put it mildly, a bold business strategy. The FTC was not impressed.

What happened in court?

The FTC sued Golden Sunrise in July 2020 and secured an emergency halt to the operation. In June 2021, the company's promoter was permanently barred from making false health claims. The defendants eventually paid money into a settlement fund, which the FTC is now using to refund affected customers.

This one is different — there's an active claim form

Every other FTC refund program we've covered in The Receipts has been fully automatic — checks or PayPal payments sent directly to known customers with no action required. Golden Sunrise works differently, and this is important.

Two things are happening simultaneously:

  • 578 checks have already been mailed automatically to customers in the FTC's records — totaling about $40,700. If you received one, cash it within 90 days.
  • 547 people received letters with Claim IDs — these are customers the FTC knows about but who haven't yet received a refund. If you got a letter with a Claim ID, you need to actively file to receive your payment.
If you got a letter with a Claim ID: file now. The deadline is May 12, 2026. Go to goldensunriserefund.com, enter your Claim ID, and submit. Missing this deadline means forfeiting your refund. Payments are expected in late 2026 after all claims are reviewed.

What if you bought Golden Sunrise products but didn't get a letter or check?

The FTC works from customer records provided by the defendant. If your information was incomplete, outdated, or you've moved since your purchase, you may not have been reached. Call Simpluris — the FTC-contracted administrator — at 1-844-804-3922 to ask about your eligibility. They can tell you whether you're in the system and what, if anything, you need to do.

How to verify everything is legitimate

Simpluris is the FTC-contracted administrator. Their name and phone number (1-844-804-3922) appear on the official FTC settlement page.
goldensunriserefund.com is the official claim site. Verify this matches what's listed on ftc.gov/enforcement/refunds/golden-sunrise-settlement before entering any information.
The case is publicly documented. Search "Golden Sunrise FTC" — you'll find the July 2020 lawsuit and June 2021 enforcement action on ftc.gov going back years.
Nobody is asking you to pay anything. Filing a claim at goldensunriserefund.com is free. Any contact asking for a fee to file or "release" your refund is a scam.

The bigger picture on pandemic health fraud

Golden Sunrise was not the only company to sell pandemic cures in 2020 — the FTC sent hundreds of warning letters to companies making false COVID-19 treatment claims in the early months of the pandemic. What made Golden Sunrise stand out was the price point. At up to $23,000 for a "treatment plan," this wasn't a cheap supplement marketed to the credulous. It was a serious financial transaction made by people who were, in many cases, genuinely sick or genuinely terrified, paying enormous sums for something that could not help them.

The FTC's enforcement here was swift by regulatory standards — lawsuit filed within months of the pandemic's start, operation halted quickly, promoter permanently barred by mid-2021. The refund pool is modest relative to what customers paid, but the accountability was real and the timeline relatively fast.

If you or someone you know paid Golden Sunrise for a "treatment plan" during the pandemic and received a Claim ID letter, the deadline to file is May 12, 2026 — less than seven weeks away. Don't let it slip.

Source: This article is based on the FTC's official settlement page and press releases. Primary source: ftc.gov/enforcement/refunds/golden-sunrise-settlement. Claim form: goldensunriserefund.com. Administrator: Simpluris, 1-844-804-3922.