Whirlpool Refrigerator Settlement 2026 -- Ice Maker Dead? File a Claim by November 2

What happened

Class period: Refrigerators manufactured 2018–2021; Wire Harness Issues occurring between years 2 and 7 after the refrigerator's in-service date

Whirlpool manufactured certain side-by-side refrigerators between 2018 and 2021 under the Whirlpool, Maytag, KitchenAid, and JennAir brand names. A defect in the wire harness -- a bundle of wires running to the freezer door -- caused the wires to break or fail, taking out the ice maker, ice dispenser, water dispenser, and control panel along with them. A refrigerator with all the premium in-door features and none of them working is, as it turns out, just an expensive box.

Plaintiffs filed a class action lawsuit (Costa v. Whirlpool Corp., Case No. 1:24-cv-00188-MN) in the U.S. District Court for the District of Delaware, alleging Whirlpool breached warranties, was negligent, and concealed the Wire Harness Issue. Whirlpool denies wrongdoing. Both sides agreed to settle to avoid the cost and risk of continued litigation.

What you can get

Key dates

Who may qualify

• Purchased a new qualifying Class Refrigerator for residential use from Whirlpool or an authorized reseller in the United States
• Acquired a qualifying refrigerator as part of a home purchase or remodel
• Received a qualifying refrigerator as a gift from someone who purchased it from Whirlpool or an authorized reseller
• Refrigerator model and serial number match a qualifying Class Refrigerator (check at refrigeratorsettlement.com)
• Refrigerator experienced a Wire Harness Issue -- broken wires causing failure of the ice maker, ice dispenser, water dispenser, and/or control panel

How to file

1. Go to refrigeratorsettlement.com and click "Check Eligibility" to confirm your model and serial number qualify
2. For past or preexisting Wire Harness Issues (occurring before May 5, 2026): complete and submit a Claim Form online at refrigeratorsettlement.com/submit-claim or mail it to the Settlement Administrator by November 2, 2026
3. For future Wire Harness Issues (occurring after May 5, 2026): contact Whirlpool at 1-844-667-2929 or refset2026@whirlpool.com -- OR contact the Settlement Administrator at info@RefrigeratorSettlement.com -- within 90 days of discovering the issue, and before undertaking any repair or replacement
4. Submit a separate Claim Form for each qualifying refrigerator

Proof required

• Model number and serial number of your Class Refrigerator (required for all claims)
• Proof that you purchased the refrigerator new, acquired it as part of a home purchase or remodel, or received it as a gift
• Documentation of the Wire Harness Issue (Prequalified Class Members identified by Whirlpool's records may not need to submit this)
• Receipts, invoices, or other documentation of out-of-pocket repair or replacement costs
• A signed declaration may substitute for some documentary requirements; self-prepared documents alone are not sufficient

Payment timing

Benefits will not be issued until after the Court grants final approval at the July 9, 2026 Fairness Hearing, and may be further delayed if there are appeals. Check refrigeratorsettlement.com for updates on payment timing and method.

Important links

• Official website
• Claim form
• Important dates
• FAQs
• Documents

Contact

Extra details

• Whirlpool has searched its own records and is mailing tailored notices to customers already identified as having reported a Wire Harness Issue. If you received a targeted notice, you may not need to prove the failure occurred -- but you will still need to document your out-of-pocket costs.
• If your repair involved wire splicing or wire reconnection, you may be entitled to additional benefits on top of the repair cost reimbursement. Check the FAQ at refrigeratorsettlement.com/faqs for details.
• For future Wire Harness Issues: do not repair or replace anything before contacting Whirlpool or the Settlement Administrator. Showing up with a receipt for work already done is the one move that costs you coverage you still had coming.
• This settlement does not release personal injury claims or property damage claims for anything other than the refrigerator itself.
• Watch for scams. Only use the official site: refrigeratorsettlement.com.

FAQ