Deadline: May 18, 2026
Last updated: March 22, 2026

Norton Healthcare Data Breach Settlement – Up to $2,580 for Affected Patients and Employees (File by May 18, 2026)

Norton Healthcare experienced a data breach in May 2023 that potentially exposed the personal information of current and former patients and employees. An $11 million class action settlement now offers affected individuals up to $2,500 for documented out-of-pocket losses, up to $80 for lost time, three years of free medical account monitoring, and a baseline cash payment — all stackable on a single claim form. File by May 18, 2026.

Deadline: May 18, 2026
File Your Claim →
Applies to Nationwide
Main deadline May 18, 2026
Benefit Up to $2,500 for documented out-of-pocket losses, up to $80 for lost time, three years of free medical account monitoring, and a guaranteed minimum cash payment — you can claim all that apply on a single form.

What happened

Class period: Data breach occurred on or around May 9, 2023; eligible expenses and losses must have occurred between May 9, 2023 and May 18, 2026

On or around May 9, 2023, Norton Healthcare — a name most people associate with keeping things healthy — experienced a data breach that potentially exposed the confidential personal information of its current and former patients and employees.

The Norton Healthcare data incident affected a broad range of individuals, and a class action lawsuit followed alleging negligence, breach of implied contract, unjust enrichment, and invasion of privacy. Norton Healthcare and Norton Hospitals deny any wrongdoing.

Rather than roll the dice at trial, the defendants agreed to an $11 million settlement fund to resolve the claims.

If you received a breach notice letter from Norton Healthcare notifying you that your personal information may have been compromised in the May 2023 data incident, you are included in the settlement class and may be eligible for cash and other benefits.

What you can get

Out-of-Pocket Loss Reimbursement

Up to $2,500

For unreimbursed expenses fairly traceable to the breach, including fraud costs, credit monitoring fees purchased between May 9, 2023 and May 18, 2026, and related miscellaneous costs Lost Time

Key dates

Action Date What it means
Claim deadline May 18, 2026 Last day to file a claim
Opt out April 20, 2026 Keep your right to sue separately
Object April 20, 2026 Tell the court you disagree
Final hearing May 15, 2026 at 10:00 a.m. ET, Jefferson Circuit Court, Division Two, 700 W. Jefferson Street, Louisville, Kentucky 40202 Judge decides whether to approve

Who may qualify

  • You received a letter from Norton Healthcare notifying you that your personal information may have been compromised in the May 2023 data breach You are a current or former patient or employee of Norton Healthcare, Inc. or Norton Hospitals, Inc. Your information appears on the Class List provided by the Defendants

How to file

  1. Visit nortondataincidentsettlement.com and click "Submit Claim" Complete the claim form online, selecting all benefit types that apply to your situation Alternatively, call (833) 319-9294 to request a paper claim form by mail If mailing, send your completed form postmarked no later than May 18, 2026 You can claim multiple benefit types on a single form — there is no need to choose just one

Proof required

  • For the cash payment and lost time claim: no documentation required beyond completing the claim form For out-of-pocket loss reimbursement: documentation of unreimbursed expenses traceable to the breach, such as bank statements, receipts for credit monitoring services, records of fraud losses, or other supporting evidence from between May 9, 2023 and May 18, 2026 For medical monitoring: no additional proof required — enrollment is handled through the claims process

Payment timing

Benefits will be distributed after the Court grants final approval at the May 15, 2026 hearing and any appeals are resolved. The cash payment amount is pro rata and will depend on the number of valid claims submitted — the minimum guaranteed is $5.

Important links

Contact

Phone: (833) 319-9294
Mail: Berthold v. Norton Healthcare, c/o Kroll Settlement Administration, P.O. Box 5324, New York, NY 10150-5324

Extra details

Submitting a claim for out-of-pocket losses or lost time automatically enrolls you in the cash payment as well — you do not need to check a separate box for it.

The medical monitoring benefit through CyEx Medical Shield Pro covers your medical account specifically, not just general credit monitoring — worth claiming even if you had no direct fraud losses from the Norton Healthcare breach.

If you do nothing, you receive no Norton Healthcare settlement benefits and give up your right to sue over this breach. Given that the cash payment and medical monitoring require zero documentation to claim, "doing nothing" is doing yourself a disservice.

Do not contact the Court or the Defendants directly — use the Settlement Administrator for all inquiries.


FAQ

I received a breach notice from Norton but I did not have any out-of-pocket losses. Is there still anything in this for me?
Yes. You are automatically eligible for the cash payment (minimum $5) just by filing a claim, and you can also enroll in three years of free medical account monitoring through CyEx Medical Shield Pro — no documented losses required for either.
What counts as a reimbursable out-of-pocket loss?
Unreimbursed expenses fairly traceable to the Norton Healthcare breach that occurred between May 9, 2023 and May 18, 2026. This includes fees for credit monitoring or identity theft protection you purchased, actual fraud losses, bank fees, and miscellaneous related costs like postage, notary fees, mileage, or long-distance calls made to address the breach.
Can I claim lost time even if I did not lose any money?
Yes. If you spent time dealing with the fallout — monitoring your accounts, freezing your credit, or addressing fraud — you can claim $20 per hour for up to four hours. No receipts needed, just a completed claim form.
Can I claim more than one type of benefit?
You can claim all benefit types that apply to you on a single form. Filing for out-of-pocket losses or lost time also automatically includes you in the cash payment pool, so there is no reason to leave any applicable benefit unclaimed.
What happens if I do nothing?
You receive no benefits and give up your right to sue Norton Healthcare or Norton Hospitals over this breach. Given that the cash payment and medical monitoring require no documentation to claim, doing nothing has a real cost and no corresponding benefit.

Use the official website Always confirm details on the official site. If something feels off, stop and verify before sharing personal info.

Info only. Verify details on the official site. Not legal, financial, or tax advice. Legal

Share this: