Comcast Data Breach Settlement 2026 -- File a Claim by August 14

What happened

Class period: October 16, 2023 through October 19, 2023 (the dates of the data breach)

In October 2023, a criminal cyberattack on a third-party vendor gave attackers unauthorized access to Comcast customer data. The breach ran from October 16 through October 19, 2023. Comcast publicly disclosed it on December 18, 2023, and notified potentially affected customers directly.

A class action lawsuit -- Hasson v. Comcast Cable Communications LLC -- followed, alleging that Comcast failed to adequately protect customer data, had insufficient security practices, violated the federal Cable Act and certain state consumer laws, and did not properly notify impacted individuals. Comcast denies all wrongdoing.

The case is pending in the United States District Court for the Eastern District of Pennsylvania. A proposed settlement of $117,500,000 has been reached with Comcast Cable Communications, LLC, Comcast Corporation, Citrix Systems Inc., and Cloud Software Group Inc.

If you were sent an individual data breach notification from Comcast around December 18, 2023, you are likely included in the Settlement Class.

What you can get

Key dates

Who may qualify

• You reside in the United States or its territories
• You were sent individual notification from Comcast that your personal information may have been compromised in the October 2023 data breach (notice sent on or around December 18, 2023)
• You have not previously opted out or released your claims against Comcast related to this breach

How to file

1. Go to comcastbreachsettlement.com
2. Click "Submit Claim"
3. Choose your benefit: Alternative Cash Payment, Out-of-Pocket Losses and/or Lost Time, or Identity Defense Services
4. Complete the Claim Form with your information and any required documentation
5. Submit online by 11:59 p.m. ET on August 14, 2026, or mail your completed paper form postmarked by August 14, 2026

Proof required

• Alternative Cash Payment: No documentation required -- submit the Claim Form with an attestation
• Out-of-Pocket Losses: Supporting documentation such as credit card statements, bank statements, invoices, telephone records, or receipts. Self-prepared documents alone (e.g., handwritten notes) are not sufficient but may supplement other documentation
• Lost Time: A self-certified explanation describing the fraud, identity theft, or preventive measures taken, and how the time was spent -- no third-party documentation required

Payment timing

Payments will be distributed after the Court grants Final Approval of the Settlement and any appeals are resolved. The Final Approval Hearing is scheduled for July 7, 2026. Payment method details will be provided through the claims process.

Important links

• Official website
• Claim form
• Important dates
• FAQs
• Documents

Contact

Extra details

Identity Defense Services -- 3 years of CyEx Financial Shield Complete -- are automatically available to all Settlement Class Members. No Claim Form is required. Enrollment codes were included in the breach notice email or mailing.

You can pre-enroll now at http://app.financialshield.com/enrollment/activate/comcastfs and activate once the settlement is final. If you did not receive a notice, you may provide your email to the Settlement Administrator through the settlement website.

All cash payment amounts (including the \~$50 Alternative Cash Payment) are subject to pro rata upward or downward adjustment based on the total number of valid claims filed.

Class Counsel will request attorneys' fees of up to one-third of the Settlement Fund ($39,170,000) plus reimbursement of litigation expenses. These amounts, if approved, are paid from the Settlement Fund before class member payments are distributed.

Watch for scams -- comcastbreachsettlement.com is the only court-authorized settlement website for this case. Do not contact the Court or Defendants directly.

FAQ